Delivery company: Seino Transportation / Yamato Transport * Since the delivery company is determined by size etc., it cannot be specified by the customer.
Overseas shipping is not supported.
We are sorry.But the International shipping are not available. ※ Contact
| area | Name of prefectures | Small | medium size | |
| Hokkaido | Hokkaido | 935 | 1,430 | |
| North Tohoku | Aomori, Iwate, Akita | 715 | 1,100 | |
| Southern Tohoku | Miyagi, Yamagata, Fukushima | 550 | 990 | |
| Kanto | Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa | 550 | 990 | |
| Koushinetsu | Yamanashi, Niigata, Nagano | 550 | 990 | |
| Tokai | Gifu, Shizuoka, Aichi, Mie | 550 | 990 | |
| Hokuriku | Toyama, Ishikawa and Fukui | 550 | 990 | |
| Kansai | Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama | 715 | 1,100 | |
| China | Tottori, Shimane, Okayama, Hiroshima, Yamaguchi | 825 | 1,210 | |
| Shikoku | Tokushima, Kagawa, Ehime, Kochi | 880 | 1,320 | |
| Kitakyushu | Fukuoka, Saga, Nagasaki, Oita | 935 | 1,430 | |
| Southern Kyushu | Kumamoto, Miyazaki, Kagoshima | 935 | 1,430 | |
| Okinawa | Okinawa | 990 | 1,870 | |
| remote island | 990 | 1,870 | ||
You can receive the product in exchange for cash at the delivery address.
| Total amount of product price + shipping fee | COD fee (tax included) |
| less than 10,000 | 330 |
| 10,000 to less than 30,000 | 440 |
| 30,000 to less than 100,000 | 660 |
| Between 100,000 and less than 300,000 | 1,100 |
For details, please check the amount displayed at the time of shopping.
*Cash on delivery may not be available on some remote islands.
*Cash on delivery cannot be used if the delivery method is Nekoposu or Mail-bin.
Please make a transfer within 10 days to the account (Japan Net Bank) listed in the "order confirmation" email.
If payment cannot be confirmed even after 10 days, it will be automatically canceled.
Please note that the transfer fee will be borne by the customer.
After payment is confirmed, we will ship within 3-5 business days.
You can use the following cards. 
We support as follows. note that.
(It can be used as an official tax receipt.)
*This is a sample receipt from Seino Transportation/Yamato Transport.
The transfer request form/payment receipt to the financial term will be substituted for the receipt.
(It can be used as an official tax receipt.)
We cannot issue a receipt because there is no receipt (money transfer) between the customer and our shop.
If you wish to receive a receipt issued by our shop, we will issue a copy as a copy, with the proviso that "credit card use" is specified in order to prevent double issuance of the receipt.
Also, revenue stamps will not be affixed in this case.
Order flow on our site
【How to buy】Add the product to your shopping cart by pressing the "Add to Cart" button on the product page you wish to purchase.
[For multiple purchases]If you would like to order more than one of the same product, specify the quantity on the product page, or enter the quantity on the shopping cart page and press the "Update Quantity" button.
[Product deletion]To delete an item in your shopping cart, click the "Delete" button on the right side of the item you want to delete on the shopping cart page.
【Purchase】When all the products you wish to purchase have been added to the shopping cart list, check the contents carefully on the shopping cart page and press the "Next" button.
[Entering customer information]Enter the required information on the customer information input screen and press the "Next" button.
[Enter shipping/payment method]On the shipping/payment method screen, enter "delivery address information", "delivery method/payment method/delivery date and time" and press the "Next" button.
[Confirmation of purchase details]After confirming that there are no mistakes in the contents such as "purchased product", "customer information", "delivery address", "payment method" displayed on the confirmation screen, click the "Order with the above contents" button. Please press
[Completion of order procedure] Once you have completed the ordering procedure in the shopping cart, we will automatically send a "confirmation of your order" e-mail to the e-mail address you entered.
*If you do not receive the e-mail, there may be a problem, so please contact us by e-mail or phone.
Within 1-3 business days after confirming the stock at our shop, we will send a "order confirmation" e-mail to the e-mail address you entered. After confirming that there is no mistake with the contents of your order, please keep it in a safe place until the product arrives. If there is a change in the shipping fee or if the stock cannot be secured, we will send you an email to that effect, so please reply according to the content of the email you received.
In the case of credit card and cash on delivery, we will usually ship within 1 to 3 business days after sending the "order confirmation" email. In the case of bank transfer, it will be shipped after payment is confirmed. When the product is shipped, we will send you a "shipment notification" email.
Returns/Exchanges
Due to the characteristics of the product, we do not accept returns due to customer's convenience.
We will accept returns and exchanges only in cases where there is a defect such as damage, the product was sent incorrectly, or damage occurred during transportation.
If you wish to exchange defective or damaged items, please contact us by email within one week of receiving the item.
If the item cannot be exchanged for the exact same item, such as an out-of-stock item or a handmade item, we will refund or exchange it for an item of equal value.
Cancel
As a general rule, cancellations will be accepted until the order has been packed. Please contact us by email. We will send you a cancellation confirmation email. Your order will be valid until you receive a cancellation confirmation email from us. In the unlikely event that you have sent an email and have not heard back from us, please contact us again.
support
Please refer to the following page for usage instructions.
We do not provide support for individual production examples.